Cell phone operators compete through network: investment over efficient operation?

Telkom, for instance, has prepared a capital expenditure of about Rp 21 trillion (US$2.2 billion) for 2010. Not wanting to lose out in the race, Indosat has also increased its expenditure for next year to $720 million, a 20 percent increase. In the meantime, PT Excelcomindo Pratama Tbk (XL) is boosting its capital expenditure to $500 million, which is an increase of 66.6 percent from this year’s $300 million. Another major player, PT Bakrie Telecom Tbk (BTEL) has prepared $200 million or Rp 1.8 trillion.

Excerpt from Jakarta Post.

I really want to know if this will end up with an increasing rate to customer. Investment is one thing but on the other side efficient operation is one of the most important strategy to retain current customer.

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Author: aryadn

blogger, microblogger, professional mining engineer, metallurgist by education, interested in mobile-street photography.